What Sandy Springs Homeowners Say About Kindling Chimney Sandy Springs
Reviews matter because chimneys hide what they’re doing. A flue can look fine from the hearth and be lined with creosote glaze two stories up. The homeowners below called us after a sweep or inspection, and their words reflect what they actually experienced: a written price before work began, floors protected, a photo of the clean-up, and a flue they can trust when the weather turns cold in Sandy Springs.
Recent Reviews
“Danny and his tech showed up in uniforms with shoe covers on before I even opened the screen door. They swept the chimney, showed me the soot in the vacuum canister, and left a photo of my living room floor looking exactly like it did when they arrived. The written price matched the final bill to the penny.”
Eric B., Dunwoody Panhandle
“We’d just moved into a 1980s house off Spalding Drive and had no record of when the chimney was last cleaned. The camera inspection found a cracked flue tile, and instead of pushing a liner on me, the tech walked me through the footage twice and told me it could wait a season if we didn’t burn daily. That honesty got a customer for life.”
Jasmine H., North Springs
“Called on a Tuesday, had a written quote in my hand on Thursday, and the sweep was done by Friday. They used pet-safe products because I asked, and my dog didn’t bark once from the back room. The 365-Day Done Right Promise isn’t marketing copy; they said if anything wasn’t right, one call brings them back. It was right.”
Daniel P., Riverside Drive corridor
“My fireplace repair was a rusted damper plate and some spalling brick in the firebox. The crew quoted me before touching a tool, explained which brand of damper they’d install, and didn’t try to upsell masonry work I didn’t need. The firebox looks better than the rest of the den now.”
Emily R., Mount Vernon Woods
“What I appreciated most was how quiet they were. My youngest was napping, and I told the lead tech. He switched to hand tools for the brush work, and my son slept through the whole level-one inspection. That’s the C.A.R.E. values in action, not just on a van wrap.”
Eric B., Huntcliff
“We burn oak and hickory most of the winter in Sandy Springs, and the creosote buildup gets real. Danny’s crew swept the flue, cleaned the smoke shelf, and even pointed out that my chimney cap was missing a spark arrestor screen; squirrels had been eyeing the opening. They didn’t sell me anything on the spot, just put it in the report with a clear photo. I ordered the cap through them a week later because the report made the problem obvious.”
Jasmine H., Heards Ferry
Why Customers Trust Us
The recurring themes in these reviews aren’t accidental. Every Kindling Chimney Sandy Springs visit starts with a written price before work begins, so nobody has to guess what the bill will be. Shoe covers go down at the door, drop cloths protect the floors and furniture, and a photo of the clean-up is taken before the crew leaves; it’s part of the Cedarwell Care Promise, not a special request. Technicians are background-checked, arrive in uniform, and follow the C.A.R.E. values on every call: Communication, Accountability, Respect, and Excellence. Repairs use professional-grade materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. If something isn’t right, the 365-Day Done Right Promise means we make it right. No fine print, no runaround.
Need a sweep, inspection, or repair? Call (229) 459-1048. A live person answers, day or night.
Written by Danny Cortes, Owner at Kindling Chimney Sandy Springs, serving Sandy Springs since 2003.